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FAQs: Neo Subscriptions - IDEXX Neo
- https://idexxneosupport.zendesk.com/hc/en-us/articles/1500013073781-FAQs-Neo-Subscriptions
- Most Neo customers transitioned to this model in July 2021. All remaining Neo customers will automatically transition to the new subscription model on January 1, 2022. The first three active users of your practice who log in to Neo will count as the three users included in the base subscription price.
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IDEXX Neo Fresh Start - Implementation Plan - IDEXX Neo
- https://idexxneosupport.zendesk.com/hc/en-us/articles/217335177-IDEXX-Neo-Fresh-Start-Implementation-Plan
- Day 1: Self-paced training and setup Once you've received your IDEXX Neo login information, as the system administrator it's time to complete your Neo training. This will allow you to make decisions on how you'll use IDEXX Neo in your practice, complete setup tasks, and prepare your staff for the transition.
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FAQs: Neo Payments and Online Payments - IDEXX Neo
- https://idexxneosupport.zendesk.com/hc/en-us/articles/360016452733-FAQs-Neo-Payments-and-Online-Payments
- CardConnect is IDEXX's trusted partner and vendor for Neo Payments, providing the best solution for processing payments for your practice. CardConnect was founded in 2006 and has been developing advanced payment solutions backed by patented, PCI- validated point-to-point encryption (P2PE) and tokenization.
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IDEXX Neo Release Notes - February 9, 2022 - IDEXX Neo
- https://idexxneosupport.zendesk.com/hc/en-us/articles/4420134114711-IDEXX-Neo-Release-Notes-February-9-2022
- IDEXX Neo Release Notes - February 9, 2022. To give you an even more comprehensive view of communications with each individual client, the recently added Comm Log tabs now include callbacks, as well as the ability to add communication notes.
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FAQs: Client and patient communication log - IDEXX Neo
- https://idexxneosupport.zendesk.com/hc/en-us/articles/4415465206167-FAQs-Client-and-patient-communication-log
- You can find the following communications in the client Communication Log: All emails sent to the email address in the client's record. Emails sent granting 3 rd party access to their patients' records. All SMS messages that are sent to the mobile number on the client's record. Online payment requests sent to an ad hoc mobile number.
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Add a new client and patient - IDEXX Neo
- https://idexxneosupport.zendesk.com/hc/en-us/articles/207275127-Add-a-new-client-and-patient
- Make sure you search for the client and/or patient before adding them to Neo. Note : Neo checks for duplicate clients by checking the First Name + Last Name + Home No. To help avoid creating duplicate accounts, you can add a dummy home phone number (for example, 555-1212) or other text (for example, "None" or "N/A") to each client's Home No ...
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IDEXX Neo Enhancement Requests
- https://idexxneo.ideas.aha.io/?page=91
- Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
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Ability to put Announcements on the | IDEXX Neo ...
- https://idexxneo.ideas.aha.io/ideas/NEO-I-6768
- Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
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15 Best Veterinary Software In 2022 (Top Practice ...
- https://cofes.com/veterinary-software/
- 8. IDEXX Neo - Best for remote logins . Pricing: IDEXX Neo base price is $199/month for 3 users. Each additional user comes at an extra cost of $15/month and each additional location costs $99/month. Setup and training come with a one-time payment of $2,000 and data conversion costs $499.
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Make alerts in Red | IDEXX Neo Enhancement Requests
- https://idexxneo.ideas.aha.io/ideas/NEO-I-6502
- Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
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More than one mobile phone number | IDEXX Neo Enhancement ...
- https://idexxneo.ideas.aha.io/ideas/NEO-I-6617
- Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
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Review client and patient communication logs - IDEXX Neo
- https://idexxneosupport.zendesk.com/hc/en-us/articles/4415465162263-Review-client-and-patient-communication-logs
- The client and patient communication logs provide quick access to electronic communications that were sent from Neo to a specific pet owner. Direct from both the patient and client records, not only can you view email and SMS messages, but you can also create and view callback tasks and add communication notes that do not require a consultation.
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Consultations: Display an alert when | IDEXX Neo ...
- https://idexxneo.ideas.aha.io/ideas/NEO-I-6191
- Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
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Appointments: Leave cancelled | IDEXX Neo Enhancement Requests
- https://idexxneo.ideas.aha.io/ideas/NEO-I-6726
- Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
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SMS: Use notes autocomplete in SMS | IDEXX Neo Enhancement ...
- https://idexxneo.ideas.aha.io/ideas/NEO-I-6972
- Thank you for visiting the IDEXX Neo Enhancement Request Portal! Here you can add your vote to existing ideas or submit new ones.Please take a moment to search for the enhancement idea that matches what you are looking for before entering a new idea. To add a vote to an existing idea, click on the box showing the current number of votes.
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IDEXX VetConnect Plus Reference lab order is showing error ...
- https://support.evetpractice.com/hc/en-us/articles/1260804601029-IDEXX-VetConnect-Plus-Reference-lab-order-is-showing-error-that-lab-service-is-not-orderable
- Link to their directory: IDEXX Tests and Services; Log into the practice's IDEXX VetConnect Plus account and submit the order using the same test code. Resolution or Workaround. If you were unsuccessful with submitting the test through IDEXX VetConnect Plus, please reach out to IDEXX Support for further assistance at 1-888-433-9987 option 5.
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